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smart_toy Waesta Assistant

Your always-available in-app help assistant — answers questions, navigates to pages, and explains features instantly.

Opening the Assistant

  • smart_toy Click the chat bubble in the bottom-right corner of any page
  • keyboard Or press ? anywhere on the page
  • check_circle Available on every page while you are logged in

What the Assistant Can Help With

event

Events

Upcoming events, RSVP, payments, tickets

payments

Payments

How to pay, payment status, receipts

account_balance_wallet

Wallet

Deposits, withdrawals, balance, statements

savings

Savings

Savings plans, contributions, interest

gavel

Fines

Your fines, fine types, how to pay

leaderboard

Performance Report

How to read the report, colour coding explained

description

Biodata

Updating your profile, dependants, biodata status

security

Two-Factor Auth

Setting up 2FA, trusted devices, backup codes

volunteer_activism

Support Requests

Condolence, medical, emergency requests

notifications

Notifications

Event reminders, payment alerts, announcements

receipt_long

Dues

What you owe, payment deadlines

help

General Help

Navigation, shortcuts, account issues

Tips for Best Results

  • lightbulb Ask naturally: "How do I pay my fine?" or "Show me my performance"
  • lightbulb Use quick-action buttons for common tasks — no typing needed
  • lightbulb The assistant provides direct links — click them to navigate instantly
  • lightbulb For complex issues, use Support Requests to contact your association admin